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Return & Exchanges

Return Policy

In the case of the garment received has some issues with the fabric or damage of the product, Samshék will give a 100% refund for the full purchase price of merchandise returned in its original condition with clothing tag and accompanied by the original invoice and packaging. Merchandise that has been worn, used, altered or damaged will not be accepted. Return can be made within 30 days from the date of delivery.

Samshék reserves the right to refuse return of any merchandise that does not meet the above return requirements.

 

Sizing issues

In the case of not best-fit size, the customer can return the garment within 30 days, resized garment will be given back without any extra cost.

How many days do I have to return a product?

Merchandise must be returned within 30 days of the date of delivery.

How do I return/exchange an item?

An email has to be sent at customercare@samshek.com with the return/exchange details and the issue with the garment. Within 7 working days, Samshék will arrange a reverse pick up from the customer. In the case of exchange or size rectification, the garment will be delivered back to the customer within 15 days from the date of exchange request.

Who will provide the return shipping label?

To return any purchased merchandise please use the free return label provided with each shipment.

If not received, please email at customercare@samshek.com for initiating the refund process.

Samshék cannot be held responsible for anything lost or damaged in transit.

How long does it take for a refund to be issued?

Refund credits will be processed within 72 hours of the date received of returned merchandise by Samshék. A confirmation email will be sent once your return has been processed and your account has been credited."

 

2. In all the Product Description pages, under the heading return and shipping please replace it with following content:

In the case of the garment received has some issues with the fabric or damage of the product, Samshék will give a 100% refund for the full purchase price of merchandise returned in its original condition with clothing tag and accompanied by the original invoice and packaging. Merchandise that has been worn, used, altered or damaged will not be accepted. Return can be made within 30 daysfrom the date of delivery.